This policy is effective from 1st March 2021.
Acceptance of terms
By using this site, you consent to the collection and use of information as outlined in this documentation.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
What we collect
We may collect the following information:
What we do with the information we gather?
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
Your information
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Security precautions
We take steps to ensure your personal information is treated securely. When you’re on a secure page you will see a green padlock icon located on the browser’s address bar. Non sensitive details such as your email address are sent normally over the internet when we or you contact us via email. This can never be 100% secure. When we have issued or when you have picked a chosen password to access parts of our services you are responsible for keeping the password safe and confidential. Please do not share your password with anyone.
Update or remove your information
If you feel that any information we hold about you is out of date / incomplete or you would like to be removed from our records please contact us as soon as possible.
Cookies
Cookies are very small text files that are stored on your computer when you visit some websites. Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.
We use cookies to make our website easier for you to use and to identify which pages are being used. This helps us improve our website and allows us to analyse data about our website. We will use this information for statistical analysis purposes only.
Cookies for analytics
We use analytics to measure how many visitors are using the website, which
pages interest them and to help improve the performance of our site. This involves storing the following cookies:
For more information please visit
Google Analytics website.
Links to third party websites
This website may include links to other websites and social media buttons that are controlled and maintained by others. These websites should have their own privacy policies which you should check. Any links to other websites are not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
Prices vary depending on design and size but start from £75 for the very simplest of designs however the cost will reflect the time and skill required to create your design. For theme cakes the starting price is generally around £100 and for cakes that require modelling these would usually start at around £140. Each cake is unique and made specifically for you so the cost will be dictated by your requirements. All start with a phone call/email, a discussion on design, perhaps some research in the design subject before your cake is personally baked by us and your design brought to life. We will promise you quality, originality and a genuinely good level of customer service because we really do care.
No, definitely not it’s just not our way, every cake is baked fresh by us, but that means we have to limit the number of cakes we can do in any one week. We need to make sure we have enough time to work on the detail of every single cake.
Ideally a minimum of 2 weeks, but the honest answer is order as early as possible to ensure we can fit your cakes in to our diary. However some of us aren’t always that organized, it’s always worth a phone call to check as sometimes we can fit in a late order with only a few days notice, especially if it’s a simple design. If you know you would like a slot secured but are unsure what you would like in terms of design email us directly we can secure your date with a £50 deposit.
If you just can’t decide yet what you would like, you can secure your slot with a £50 deposit allowing you plenty time to think about the design or drop us an email or call with some details and together we can come up with a few ideas to create a design which will suit the recipient perfectly.
There are many to choose from but any flavour other than the standard sponge with vanilla buttercream will incur a surcharge starting from £10, options include chocolate, red velvet, toffee, lemon, orange, raspberry & white chocolate, chocolate marble.
We are only able to offer delivery on wedding/corporate orders.
No refunds are permitted for confirmed orders/deposits. If a date change is required please request this no later than 14 days prior to the original collection date acceptance of a revised date will be dependent on availability.
Yes of course, we list only the standard size and sponge flavour to keep things simple, if you want a different flavour or size, get in touch, we will advise of the additional cost and you can add that to the basket when checking out.
Yes we do – although there is a small surcharge. As not only do the ingredients differ from our standard cake types/flavours but most importantly the procedures adopted in ensuring no cross contamination are different too. Get in touch and we can advise you of the surcharge which your cake will be subject to – you can then add this to basket at checkout.
Although we do cater for weddings, we only offer a very limited “no frills” service, essentially no in person consultation and no free samples/tastings are available that means you must have a really good idea of the type of design you are looking for. As all of my cakes are baked in house that means flavour options and dietary requirements can be catered for. Lower overheads incurred due to my limited service mean I can pass on those savings to you. With a comprehensive portfolio available encompassing many years of wedding and novelty cake creations you are still guaranteed the same level of outstanding service and quality from Cake Affair.
